Workout maps gone in iOS 14?

Yes it’s so annoying .... I have simply tried all the tricks, watched all the videos to resolve this issue but it’s so frustrating not to be able to see the past and present route map of my workouts!!!

Hope Apple resolved this issue !!!

When you unpair the watch: how did you made a iCloud backup from the watch afterwards? The watch is erased and in facory reset mode then...

BTW: the rest I did several times and it did not work.

I have contacted Apple of course and they don't know what to do...they told me to wait for updates.

Hello Jollino

Thank you very much for your extensive and professional reply! I really appreciate that and it helped clarify possible steps a lot.

After what you explained for me it seems also the best option to wait for the next update of Apple instead of losing a lot of time with erasing and clean installing the iPhone and the Apple Watch without being really sure if this solves the problem

Also I never was really happy with the training app in the Apple Watch so I switched now to

Bergfex Touren which is an Austrian app that’s really does a good job for all the trainings including running cycling tracking skitouring ecc . However I’m not sure if this app is available in other countries...

thank you again!

I went to the support page but because my iPhone XR and watch series 3 are no longer under the warranty support period, it seems that if I want to contact support then I must pay Apple first. They can shove that !!!!

Hi again, I did all above several times and every time I had a different outcome, but I never get it to work.

Since 2 days I have the new series 6 - here I do not have any entry from my new watch in

Health App -> Activity -> Workouts -> Data Sources & Access

That's why the workouts are not synced to the Fitness App.

Any idea how I am able to have it to at least my workouts are synced to the Fitness App?

I did a run yesterday which is missing in Fitness App as well as in Rungap (Rungap reads normally everything I do).

Thx

Oliver

I personally used https://feedbackassistant.apple.com/ to open a ticket with them and provide log files, but it's still effectively completely unread. It says "Recent Similar Reports: None" and "Resolution: Open", which suggests that nobody at Apple even looked it.

I reinstalled the whole thing, from backup and from scratch, unpairing/pairing or without doing it, and the issue remains. No access to my old maps, current maps without route, bars wrongly displayed.

And NO AN ANSWER FROM APPLE ABOUT WHAT'S HAPPENING AND WHAT ARE THEY DOING ABOUT IT.

Well, 16 years using only Apple products (+16 MacBooks+iPhones+iPads, 4 Watches, Apple-TVs, TimeCapsules, etc.) and I was waiting for the next round of iPhones to replace the one provided for my employer. Time to start testing and giving opportunities to other providers: My next cellular phone (next week) will be an Android.

And I'm stopping using Fitness/Workouts to track my physical activities.

I have exactly the same issue. Prior to iOS 14 update all my maps inside of activity/ fitness app where there but now gone since iOS 14. I also tried iOS 14.0.1 sncc DX that also food not show the maps. My watch is also updated to 7.0.1

I haven’t, but honestly I’m not really in a rush to go through reconfiguring things again. While Apple has done a generally good job with the restore procedure, going through reconfiguring Apple Pay, banking apps and whatnot from scratch is pretty annoying...

I said this before but I do hate how I feel about the whole fitness part of the ecosystem though. It just feels “flaky” to me at this point. Will my workout even carry over to the phone at all? And if it does, will it record my heart rate? I could use other apps but I shouldn’t have to, especially as I’m a couch potato by nature and the AW’s fitness stuff is honestly the only reason I haven’t gone competely Wall-E floaty chair human. Moreover, other apps work well on their own, but even copying things INTO Health/Fitness leads to all sorts of issues.

At least the rings’ totals add up, even though the graphs are completely broken.

I just hope Apple’s eventual fix is going to actually work for all of us, without forcing us to reset anything as a brand new device (without restoring from a backup). The fix should be as transparent as the bug itself: we did nothing to trigger the former, so the latter should not require us to do either.

I agree with you there. I really thought this would be quick fix for Apple but since beta 14.2 is out and it does not look promising. Since everyones bug seems to be different this might take Apple awhile. New Iphone is supposed to be coming out soon in October and they could be working hard to fix it by then but also maybe they aren't. IOS 14 has def been a shyt show for the fitness app.

And their solution? Unpair your watch, wipe and reset your iPhone and restore from a backup!!

Do they appreciate just how long that is going to take for many users? And all of the setup that has to be done once the backup is restored??

This is totally unacceptable Apple!!! You broke it, you should fix it!!!

Very angry with this.

Thanks for the official response from Apple to resolve this issue. I will follow the prescribed solution ... however ... if anyone has followed it and it has resolved the issue - please let the community know ASAP!! Thanks

This is the solution Ricky Patel suggested at the start of the thread and worked for a few of us. I lost the maps for 2 workouts between the upgrade and restore but all has been fine ever since. Maybe try the solution and see if new workouts are mapping correctly?

This is quite appalling, and part of me is starting to despair. As many of you pointed out already, many of us already tried this procedure and didn't get to anything. Or at least, we tried a variation thereof: I backed up to my Mac and did a complete restore, whereas this suggests backing up to iCloud. Whether that's because iCloud is generally more accessible, or because it may back up fewer things and provide a "cleaner" restore (see my post here).

However, I wonder if following this procedure to the letter, especially AFTER upgrading to 14.0.1 and 7.1, may work. Has anyone tried it?

I hate wasting time doing pointless things, but I'm stuck working all day anyway so it will make little difference if my phone is available or not. Setting up Apple Pay and my banking apps again is the part I'm the least looking forward to, to be honest.

I'm just concerned that, should this not work, Apple's only solution will be "restore as a new phone and watch".

It wouldn't be too bad for the watch as it's just watchfaces to recreate and little more (in fact I'm tempted to give it a go first), but restoring the phone from scratch would be a nightmare.

Honestly, looking at the support document saying "Learn what to do to prevent future data loss" - this is outright offending! It wasn't me who lost data, it was the lovely folks at Apple that haven't thoroughly tested their software.