Workout maps gone in iOS 14?

Same issue here.

Right after the update (both Watch and iPhone) I couldn't and still can't see a route on the map. For workouts after the update it's just a pin and for older workouts I did on watchOS 6 and iOS 13 there's no map at all.

I re-paired my watch and it solved the issue for a couple of days, not it's back again. Hope it's gonna get fixed as I don't want to wipe my phone and re-install iOS from scratch (I wonder if it helps).

Hi pal.

There are so many people not experiencing this issue (like us).

Beta 1 is out and I don't think it fixes this issue at all.

I reckon, try reseting your phone and restore from backup.

Someone in this forum tried this and it fixed the issue.

I'll probably give this a go later tonight.

I'm with you - this is frustrating and painful, one big mess from Apple.

I have the same problem and raised it with Apple Support. They have responded with a Twitter DM saying that they are aware of this being an issue, there is currently no solution, but to keep checking for updates.

Not a great help to you or anyone I know, but they have acknowledged that this is a bug.

Hi all

I restored my iPhone with the ipsw file and my historical maps are reappearing except any of the new activities post iOS 14 where I only get a green pin on the map.

I’ll run tomorrow and test to see if the route for maps is working.

What’s fixed:

• Health app battery has significantly reduced back to normal.
• Phone is no longer heating up.
• Battery seems better

Outstanding issues:

• Health data is still out of sync.

Ok so not the answer for everyone, but I’ve got a route map! I had issues with the maps in the past when starting workouts on Strava. Since then, I’ve used Apple Fitness App and it always syncs from there to Strava. Obviously maps haven’t been working at all using this method, since the updates.

This afternoon I went back to using the Strava app on my Apple Watch and it recorded an accurate route map for Strava. Syncs the mileage to Apple Health/Fitness.

Using the "Restore iPhone" feature from iTunes/Finder DOES also erase data on the phone, and in fact it's a more radical operation.

Doing "Erase and reset" on the phone leaves the system as-is, only deleting user data; the actual OS remains in place. It's like taking your stuff off the furniture: the furniture remains but everything that belonged to you gets cleaned up.

"Restore iPhone" from iTunes/Finder does that, and also re-installs iOS from scratch. It's akin to emptying the room and bringing new, fresh-from-the-factory furniture in. Even if it looks exactly like it was before, it's new. That's why 1) it takes much longer, 2) it's safer. If your problem were due to, say, a messed up system file, this should fix it.

The only thing deeper than running "Restore" from iTunes/Finder is doing so after putting the phone in DFU mode. That's "Device Firmware Update" and it reinstalls even the firmware, which is the low-level code that sits between iOS and the hardware (technically there's also the bootloader but that's irrelevant as it generally can't be overwritten). That's a last-resort thing to do if the phone is seriously messed up, such as if it doesn't boot properly or it exhibits weird hardware issues. That's way beyond what we're dealing with here.

After resetting or restoring the phone, the "restore backup" phase copies the user data onto the phone or watch, be it from a local backup or from iCloud. That includes the "documents" that each app has saved, such as the images for Photos.app, the health data for Health.app, the saves for games, the settings for apps, etc. It also includes a list of apps, but not the actual app themselves. That's why even restoring from a local backup takes ages after it's done, because it has to redownload the apps from the App Store. That's another step that ensure that the apps themselves are sane.

The reason I'm writing all this is to point out that, depending on the issue, a restore from backup may or may not lead to a fix.

A couple of years ago the heart rate monitor in the workout app of my Series 4 got stuck at 108 bpm. No matter what I did, it would immediately show up 108 bpm and not show anything else. Switching to Heart app would show the correct rate, but Workout always showed 108. I assume (again: I'm not an Apple engineer, but I'm a developer) that the Workout app saves the current bpm somewhere when you change apps, so that it can quickly retrieve that when you go back to it, and show you a temporarily stale rate while it calculates the current one. Had it been possible to uninstall and reinstall the Workout app alone, I'm sure that it would have fixed the problem, but it wasn't (and isn't). So I unpaired the watch and paired it back, restoring from the backup it had just created, and the problem went away. That's because all the "cached" data was cleaned, and there was nothing wrong in the backup itself to trigger it again.

The fact that different people have different rates of success (and different symptoms of the problem to begin with) suggests that there are multiple potential situations. Some only have messed up cached data, so a restore or reset is enough to make things work again. Others, like me, probably have a Health database that's in a worse (or just different) condition, and it takes an actual update to the Health app, or more specifically to the HealthKit framework, to address whichever weird condition it's in. There's also something in between: I still haven't fixed the issue of missing maps, chart gaps and whatnot, but restoring the phone and watch at least prevented the healthkit from reaching 100% cpu and burnin through dozens of percentage points of battery. That's probably because the health database that I restored from my backup is messed up enough to cause glitches, but not to the point of hitting some unaccounted-for condition that just leads the cpu into an infinite loop.

Personally, I'll just wait for Apple to release an update that addresses this. Restoring from a backup takes way too much time, and still requires reconfiguring Apple Pay and other things, so I'd rather avoid dealing with that mess again, especially as I doubt it will change anything in my specific case.

However, I am confident that Apple will release an update for this, be it another 14.0.2 patch, or 14.2 when it's released after the new phones are introduced. There are too many of us for this Health/Fitness issue to be ignored, especially as it's been mentioned on several big Mac-related sites, and given how aggressively Apple promotes the health-related ecosystem of its products.

Wow, I wrote more than I meant to. Well, I hope at least someone found this post vaguely interesting. :-)

Strange things are happening ....

I followed the advised Apple procedure now 3rd times.

The first 2 time no change at all: no sync from watch to Fitness App (but in health data you could see the data, etc....).

I've tried now exactly the same a third one ... and hurray: did two bicycle outside workouts and a walk outside workout and now I have all data incl. GPS maps in Health and in Fitness App! And also RunGap is able to import it from Health again with Maps.

Only thing left: all older workouts only have the starting pin and not the full route and one running workout from 2 days before is now missing (I see the data in Health sources from the watch) but its not seen by Fitness App nor by RunGap - but ok...

My horrible experience with the Apple endorsed fix to this issue (wish I never tried that)!

I followed the process verbatim as advised by Apple to get my Activity data/maps back.

Erasing all contents and restoring iPhone from iCloud backup was literally a nightmare ... it started at 2pm and finished midnight at 2am. 12 hours!

However to my surprise previous data of many applications such a Fitness, WhatsApp, Music etc completely vanished!

I was shocked at the loss of precious data and chats and called Apple support at 3am via 24x7 chat service .... they advised me to do the process again from the backup after erasing all the contents! they thought that the restoration might have got interrupted or corrupted.

I was quite apprehensive of the fact that my original backup might have been replaced by new one. But I was assured by the expert that previous backup would still be there in iCloud even if iPhone backed up latest in iCloud.

My worst fears came true as there were only 2 backups in iCloud ... one was about 30 minutes back (which was truncated) and the second one was one week back!!!!

Needless to say that I lost my precious one data and whatsap chats and iPhone messages ... even though the phone was correctly restored to the backup status of one week back! My Fitness Activity showed gaps ... thus interrupting my continuous 265 days streak with of achieving all the goals !! No maps still.

Furious and shell shocked are few words which come to my mind ... this is the way Apple treats its loyal customers who is buying Apple products for last 10 years!

My humble advice to all my friends .. please live with missing maps rather than running the risk of losing your years of precious irretrievable data!

Yes in my case I too don’t think it’s a WatchOS issue, even thought I do have the Watch S5.

Fir my case, interestingly, the maps do show if I record the activity on the Watch (I.e. an Outdoor Bike Ride), however, the issue for me is when I record an activity using 3rd Party apps like MapMyRide or Wahoo Fitness. The fitness/activity shows up in the Fitness aol when recorded using those apps, complete with its respective distance, times, calories data etc, but no map or GPS data would be shown, even though it is present within the respective apps.

Really hope this gets fixed ASAP...

The marketing campaign around the Apple Watch is health and fitness and what does Apple do. Screw up one of the most important feature around fitness. The craziest part is that they only broke it for their app, it worked fine using Strava and others. Lucky for me everyday I import my workouts to Strava website and I still have all my data there. But I do prefer the workout app over the Strava App. But nothing beats the Strava website for comparing you workouts.

Apple needs to apologized to its users and acknowledge they lost all of their data and somehow make up for it.

Hi colgmaclean, I don't want to defend Apple and if your experience is that you lost all that data, you should definitely call support. I can only say that my experience here was that after installing 14.2, my missing maps (during the approx two months of 14.0 and 14.1) were restored. My older maps from 13.7 and before were never lost.

So I guess different people are having different levels of success with the fixes that are part of 14.2. I'd be upset if I had your experience as well. Good luck.

Eureka !!! Just upgraded to IOS14.3 and ALL of my workout maps prior to IOS14.0 have bee restored AND even the 5km issue I described above has been fixed i.e. Start and End points are now correct. Diesel Pete give it a go mate !

Not good news for me.

My maps between September 17 (iOS 14 upgrade) to October 16 (when I installed iOS 14.1) are missing.

It’s really poor of Apple to have never admitted that they corrupted our health data. Abjectly careless and they are obviously uninterested in the impact on their customers.

Same for me re maps IOS14 to 14.1 BUT my historical maps have been restored so I am happy they returned. It would appear there was a bug that prevented workouts being correctly geo located between IOS14 to 14.1

yeah, sorry I'm not sure what to tell you.. I am using iOS 14 now and mine does show the workout maps.