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Level 1

4 points

When I go on Apple Music, it says my account is disabled but my billing is done? Any tips

When I go to Apple Music it says my account is disabled. What should I do?

iPhone XR, iOS 13

Posted on Sep 16, 2020 7:47 PM

Top-ranking reply

Level 10

334,228 points

Posted on Sep 17, 2020 1:51 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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