You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unagi_11 Author

Level 1

4 points

Disabled account

Why did my Apple Music log me out and disable my account when we paid it on time and nothing was wrong with my subscription?? It’s telling my account has been disabled and idk how to fix it. Please help!

iPhone 11, iOS 14

Posted on Apr 3, 2021 11:48 AM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Apr 3, 2021 1:37 PM

If the message states that your Apple ID is disabled for security reasons see the instructions in: https://support.apple.com/en-us/HT204106

If it states that your account is disabled in the App Store and iTunes, contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

View in context

Disabled account

Similar questions