You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gave my friend my iPhone 6X Plus and sometimes I get her call’s and messages and she gets mine

So I gave my friend my iPhone 6X plus because I have the iPhone 11. But I sometimes get her call’s and messages and she gets mine. She can also change my password and I can change her’s as well what do I need to do to stop her from seeing all my information? Plz help???? Thank you


[Re-Titled by Moderator]

iPhone 11, iOS 13

Posted on Sep 16, 2020 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2020 9:56 AM

Hello Brighteyes1074,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue after giving your friend your old iPhone. To help with this, you and your friend will need to follow the steps in this Apple resource for this situation:



What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch



Cheers!

1 reply
Question marked as Top-ranking reply

Sep 19, 2020 9:56 AM in response to Brighteyes1074

Hello Brighteyes1074,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue after giving your friend your old iPhone. To help with this, you and your friend will need to follow the steps in this Apple resource for this situation:



What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch



Cheers!

Gave my friend my iPhone 6X Plus and sometimes I get her call’s and messages and she gets mine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.