iPhone 5s iMessages and FaceTime not working and not activating after inserting SIM

Hi all,


So,I am using iphone 5s i insert jio sim through it. But imessages and facetime is not working and not activating. Even siri also i should use hearphone for siri. Without hearphone the siri is not responding.So kindly please update and allow jio sim through it. I bought newly this phone and sim like past 2 years.So please update this phone.



[Re-Titled by Moderator]


iPhone 5s, iOS 12

Posted on Sep 17, 2020 2:48 AM

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1 reply

Sep 19, 2020 1:44 PM in response to Basaveshwar17

Hello Basaveshwar17,


Thank you for using Apple Support Communities!


We understand from your post that you have not been able to activate iMessage and FaceTime on your iPhone 5s. In addition, Siri cannot hear you unless you use your headphones. This article has steps which may help activate iMessage and FaceTime:


If you get an error when trying to activate iMessage or FaceTime - Apple Support


In regards to Siri not hearing you unless you use your headphones sounds like the microphones on your iPhone are not working as expected. This article has steps which may help:


If the microphones on your iPhone aren't working - Apple Support


Best Regards.

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iPhone 5s iMessages and FaceTime not working and not activating after inserting SIM

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