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I no longer have the second verification the phone number that I use

I am trying to access my message just on my tablet and they keep asking for a verification using an old number I used when I said it up I no longer have that phone number how do I access my information I have my email I have the new password but they’re asking for a verification and that’s when the old phone number comes up

Posted on Sep 17, 2020 3:33 AM

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Posted on Sep 17, 2020 3:53 AM

You would be best advised to verify/update your AppleID account - ensuring that your secondary (recovery) email addresses and trusted phone numbers are current.


You would be best advised to ensure that you have multiple secondary email addresses - and multiple trusted telephone numbers (a mix of both fixed line and mobile/cellular numbers is advised).


You can access and update your AppleID account and associated security information here:

https://appleid.apple.com




1 reply
Question marked as Best reply

Sep 17, 2020 3:53 AM in response to kym218

You would be best advised to verify/update your AppleID account - ensuring that your secondary (recovery) email addresses and trusted phone numbers are current.


You would be best advised to ensure that you have multiple secondary email addresses - and multiple trusted telephone numbers (a mix of both fixed line and mobile/cellular numbers is advised).


You can access and update your AppleID account and associated security information here:

https://appleid.apple.com




I no longer have the second verification the phone number that I use

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