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Level 1

28 points

iOS 14 iPhone update - camera not working.

Hi all,

I have an iPhone 7 (model number: MN922X/A) and I recently updated the software to version 14 (iOS 14) and now my camera doesn’t work.

I have done some obvious troubleshooting steps of restarting my iPhone, and switching between camera modes and applications. The front and rear cameras are both black.

Anyone have any idea on how I can go about fixing this issue? looking forward to reading any thoughts you might have :)

Please note, I had not performed a backup of my iPhone before proceeding with the update.

iPhone 7

Posted on Sep 17, 2020 5:18 AM

Best reply

LD150

Level 10

89,803 points

Posted on Feb 24, 2021 9:08 AM

Why re-print lies? Apple did work on the topic of this ancient thread and fixed it last quarter.

If you genuinely think 14.4 rather than 14.0 is still causing this and you want it to be considered in 14.5.x or 15

Start a new thread specifically referencing 14.4
Put in a fresh bug report for 14.4

Product Feedback - Apple

Nobody of any significance ( I including myself) will ever read this thread again and offer advice. Neither experts, nor Apple. It's too old.

Chat amongst yourselves by all means if it make you feel good but nothing will happen as a result.

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171 replies

normiza

Level 1

4 points

Feb 22, 2021 7:22 PM in response to imfurlife

Mine now improving without doing anything. But it still on & off. It is so sad when I can’t really rely on my iPhone camera when I wanted to capture spontaneous act of my children etc.

Feb 23, 2021 3:46 AM in response to imfurlife

Apple isn’t letting me put my case number in the comment above, but I can provide it to any Apple engineer who wants to review analytics or videos of my screen when I try to use my camera.