Mac not unlocking after watchOS 7 update

Hi all,


After upgrading to watchOS 7 on Series 3, auto unlock is not working anymore. I get the "activating" message when trying to enable it again on the Mac and then the message I must make sure the watch is unlocked, on my wrist and the phone must be unlocked too. Everything checks out.


Already rebooted Mac and watch. Anyone else having the same problem? thanks!


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Apple Watch Sport

Posted on Sep 17, 2020 5:38 AM

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Posted on Nov 10, 2020 10:52 PM

Interesting… I got it working again…! Here’s how.


The steps are generally the same as those described by @stoska992, but, here and there, I had ti add additional steps:


  1. Prerequisite: your Watch must be on any version earlier than WatchOS 7, or on WatchOS 7.1. Your iPhone must be on iOS 14.2
  2. Prerequisite: please verify that your Watch is in bluetooth range of your phone, and that it is connected to the same WiFi network as your Mac and your phone (mine wasn’t, for some reason). Note that, for your Mac, it doesn’t matter if it’s connected by cable or over WiFi, just as long as it’s part of the same network. If your doing the procedure for the first time, continue to step 6, if not, continue with the next step.
  3. Head to System Preferences > Security and Privacy
  4. Click the padlock and enter your Mac’s password
  5. Disable ‘Use your Apple Watch to unlock apps and your Mac' (wording may be different)
  6. Open Keychain Access
  7. If this is your first time doing this procedure, go to the View menu and select Show Invisible items. If this isn’t your first time, you can skip this step; Keychain Access will have remembered the setting.
  8. Search for AutoUnlock and delete all entries that appear. They may or may not reappear instantly; if they do, this is of no influence.
  9. Search for Auto Unlock and delete all entries that appear (mind the space!)
  10. Close Keychain Access
  11. In Finder, press Command + Shift + G and paste the following path in the dialogue box that appears: ~/Library/Sharing/AutoUnlock/
  12. Delete all files in this folder and close its window
  13. Shut down your Mac
  14. On your Mac’s keyboard, locate the following keys: Command + Option + P + R. Press and hold all of them upon turning your Mac back on
  15. If your Mac has a chime at boot, keep holding the keys until you hear it twice. If your mac doesn’t have a chime, holding these keys at power-on will cause it to turn back off. This is normal. In this case, when your Mac has turned off, release the keys and turn it back on. Let it boot normally.
  16. Verify once again that A) Your Mac, iPhone and Apple Watch are on the same network and B) Your iPhone and Apple Watch are in bluetooth range of one another.
  17. Head back to System Preferences > Security and Privacy and authenticate
  18. Make sure your Watch and iPhone are awake/unlocked. On your iPhone, you may want to enter any app to make sure that it stays awake long enough.
  19. On your Mac, in System Preferences, check 'Use your Apple Watch to unlock apps and your Mac’, and make sure it does turn on. The first attempt may fail due to a bug in macOS. If it does, try again straightaway. Your second attempt should be successful.
  20. Either close System Preferences, or head back to the main panel. If you closed it, reopen it. Head back to Security and Privacy to verify if the option is still checked (for some reason, it could have disabled itself again). If it is still checked, you should be done. Try putting your Mac to sleep, wait a couple of seconds and wake it. If things worked out, your Watch should let you in.


899 replies

Sep 24, 2020 5:02 AM in response to stoska992

Thank you for this. Worked great in my case. I know that WatchOS7 has been driving me crazy the last several days. It is one of the few times in my history of Apple products that i really would go back to an earlier OS version if I could easily do so. My Series 3 LTE watch crashes at least a few times every day now. Was solid on every version of WatchOS before for the last three years. :(.

Sep 24, 2020 5:11 AM in response to David Schlesinger2

Yep. The funny thing is that my wife has the same watch as me bought the same day and it seems fine. But, yes after about a day I unpaired it and set it up as a new watch. It seemed better for several hours but then had the same issues again. :(. I even uninstalled most of the watch applications since I don't really use most of them anyway but that didn't help either.

Sep 24, 2020 8:39 PM in response to stoska992

Thank you! This worked for me as well with a couple of additional steps. I rebooted my watch, iphone and macbook after making the changes. Then I had to re-enable auto unlock one more time.


It also appeared to fix an issue I had with the Homerun app not syncing to my watch. I guess something got messed up with the upgrade to watchOS 7, iOS 14, and macOS and clearing these files out reset the sync/handoff connectivity between the three.

Sep 26, 2020 3:02 PM in response to stoska992

This also worked for me but when I selected the watch to unlock as usual, the process failed immediately over and over again almost as if it wasn't even trying. So I rebooted my 2018 Mac Mini running Catalina 10.15.7, my iPhone 11 Pro running iOS 14.0.1 and my Series 5 Apple Watch running Watch OS 7.01 and tried again. It failed the first time so I tried one more time considering this was the "it will fail the first time" failure. And bingo it worked.

Sep 27, 2020 9:00 AM in response to KasamaDY

This didn't work for me, but I managed to fix it. I downloaded OSX Catalina from Apple Store, run it from logged in Mac. After it reinstalled system I tried to enable "Use your Apple Watch to unlock apps and your Mac", but it didn't work. So I did the following:

  1. Unticked "Require password after sleep or screen saver begins"
  2. Clicked "Turn Off Screen lock"
  3. Clicked "Keep using Keychain"
  4. Next ticked "Require password after sleep or screen saver begins"
  5. Ticked "Use your Apple Watch to unlock apps and your Mac"
  6. D O N E ! F I N A L L Y ! ! !

Oct 1, 2020 12:37 PM in response to Powergibbo

After trying millions times, my SE finally works.

Here is my solution:

  1. Rename the watch on iPhone.
  2. Follow the steps listed in previous post - delete the items in KeyChain and Auto Unlock folder.
  3. My MBP was finally able to refresh the list of watches it detected. Connect to the watch that was just renamed. This step took me a couple times, first two times failed, but it's working perfectly now.


Hope this could help yours too.

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Mac not unlocking after watchOS 7 update

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