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sheepyfred Author

Level 1

4 points

Account has been disabled in App Store and iTunes

I was the victim of credit card fraud this week, and the purchases made were through Apple.com. This has been dealt with through my credit card company, but now I’m getting a message saying my Apple account has been disabled in the App Store and iTunes, and I have to contact Apple support. However, every time I go to the support page, I get a message saying that they’re experiencing high demand and have limited availability, and to check back later. Does anyone know if there’s a number or something I can call to get this dealt with? My TV and everything is through my Apple TV and I can’t do anything until this is dealt with.

Apple TV

Posted on Sep 17, 2020 7:09 AM

Top-ranking reply

Androish

Level 8

39,487 points

Posted on Sep 17, 2020 8:52 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

The link on the bottom has phone numbers to call depending on your country.

Account has been disabled in App Store and iTunes

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