Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Handwashing Timer isn’t working.

I just updated my Apple Watch series 5 To watchOS 7. I enabled the handwashing timer but it isn’t working. How do I get it to work?



Apple Watch

Posted on Sep 17, 2020 7:45 AM

Reply
Question marked as Best reply

Posted on Sep 17, 2020 9:49 AM

Hi Waystland,


At first, I had this problem too.


Try restarting both your iPhone and your Watch--see if it works.


If not, make sure you allow notifications for handwashing (inside the iPhone Watch app) and turn on significant locations inside your iPhone's System Settings for Location Services (on iPhone, go to Settings app > Privacy > Location Services > System Services > and toggle Significant Locations on.)


To get those handwashing reminders, make sure you have a home address listed in your My Card in the Contacts app.


I found this info via this site: https://www.myhealthyapple.com/how-to-use-apple-watch-handwashing-feature/


What worked for me was making sure notification were turned on to always!


Hope you get it working!

3 replies
Question marked as Best reply

Sep 17, 2020 9:49 AM in response to waystland

Hi Waystland,


At first, I had this problem too.


Try restarting both your iPhone and your Watch--see if it works.


If not, make sure you allow notifications for handwashing (inside the iPhone Watch app) and turn on significant locations inside your iPhone's System Settings for Location Services (on iPhone, go to Settings app > Privacy > Location Services > System Services > and toggle Significant Locations on.)


To get those handwashing reminders, make sure you have a home address listed in your My Card in the Contacts app.


I found this info via this site: https://www.myhealthyapple.com/how-to-use-apple-watch-handwashing-feature/


What worked for me was making sure notification were turned on to always!


Hope you get it working!

Handwashing Timer isn’t working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.