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User profile for user: MaryAnnesiMac
MaryAnnesiMac Author
User level: Level 1
4 points

My iMac is running OS Sierra 10.12.6 I am not able to use the audio in ZOOM because it requires a newer OS. Can I update my Sierra 10.12.6 to an intermediary OS and, then, update a second time to get recent capabilities?

My iMac is running on OS Sierra 10.12.6. I need to update it to a newer operating system as this is soooo out of date. The recent issue is that during a ZOOM meeting I was unable to produce sound to the group without using telephone audio through the leader. I would like to know if there is an OS I can update to, and then, secondarily, update to the most recent OS. This iMac has been a trooper, and I'd hesitate to et rid of it, IF I can update it.

Posted on Sep 17, 2020 10:19 AM

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User profile for user: den.thed
den.thed
User level: Level 10
82,036 points

Posted on Sep 17, 2020 10:46 AM

What year model is your iMac?

see > Identify your iMac model - Apple Support


A 2009 thru 2011 iMac that is running Sierra, can be upgraded to High Sierra.

see > How to upgrade to macOS High Sierra - Apple Support


You will need a 2012 or later iMac's in order to upgrade to either Mojave or Catalina.

see > How to upgrade to macOS Mojave - Apple Support

and > How to upgrade to macOS Catalina - Apple Support

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User profile for user: den.thed
den.thed
User level: Level 10
82,036 points

Sep 17, 2020 10:46 AM in response to MaryAnnesiMac

What year model is your iMac?

see > Identify your iMac model - Apple Support


A 2009 thru 2011 iMac that is running Sierra, can be upgraded to High Sierra.

see > How to upgrade to macOS High Sierra - Apple Support


You will need a 2012 or later iMac's in order to upgrade to either Mojave or Catalina.

see > How to upgrade to macOS Mojave - Apple Support

and > How to upgrade to macOS Catalina - Apple Support

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My iMac is running OS Sierra 10.12.6 I am not able to use the audio in ZOOM because it requires a newer OS. Can I update my Sierra 10.12.6 to an intermediary OS and, then, update a second time to get recent capabilities?

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