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It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

iPhone XS Max, iOS 13

Posted on Sep 17, 2020 11:04 AM

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Question marked as Best reply

Posted on Sep 17, 2020 12:21 PM

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies
Question marked as Best reply

Sep 17, 2020 12:21 PM in response to Omartra

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

It doesn’t show the new update on my phone it says that is already update and is iOS 13.7

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