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Photo widget showing no content available?

Photo widget showing no content available on my iPhone XS Max running ios14?

iPhone XS Max, iOS 14

Posted on Sep 17, 2020 12:54 PM

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Question marked as Best reply

Posted on Sep 21, 2020 9:01 AM

Hi there gautam_ajay,


Thanks for posting! The Photos widget is a great new feature, and we'll be happy to see how we can assist with this. It sounds like you're able to add the widget, but you're not seeing any content.


Does it help if you remove the widget and re-add it? You can do this by tapping "Edit" at the bottom of your widgets page, and then tapping the - symbol. Then, tap the + in the top right and re-add it: Use widgets on your iPhone and iPod touch


If that doesn't help, Restart your iPhone and remove/re-add it again.


We hope that helps! If the issue persists, you might try adding a different widget, like the Weather widget. How does that one work?


Let us know.

16 replies
Question marked as Best reply

Sep 21, 2020 9:01 AM in response to gautam_ajay

Hi there gautam_ajay,


Thanks for posting! The Photos widget is a great new feature, and we'll be happy to see how we can assist with this. It sounds like you're able to add the widget, but you're not seeing any content.


Does it help if you remove the widget and re-add it? You can do this by tapping "Edit" at the bottom of your widgets page, and then tapping the - symbol. Then, tap the + in the top right and re-add it: Use widgets on your iPhone and iPod touch


If that doesn't help, Restart your iPhone and remove/re-add it again.


We hope that helps! If the issue persists, you might try adding a different widget, like the Weather widget. How does that one work?


Let us know.

Nov 22, 2020 1:21 AM in response to gautam_ajay

The answer is, favourite your photos. Or favourite the photos you want.

A) Favourite all

B) Favourite a holiday


leave over night and you’ll now have content in the for you, and instead of a grey widget you’ll now have a photo.


if you decide to delete all photos at any stage in the future, then you’ll need to start again with favouriting photos as you go.


That’s all there is to it. No reset phone, switch off and on, turn off and on this or that. Just the above is all it needs. You can’t have the for you content if you’re not telling it which photos you like.

Sep 23, 2020 9:44 AM in response to ryane77

Same,

ios14 photos widget has been blank since day one.

ive restarted, reset, signed out of iCloud, left the phone plugged over night, reset photos appearing in memories, held the widget while in jiggle n swept back to home


ive tried EVERYTHING and it’s still grey.


cmon, are you guys even testing this stuff before you release it??

Photo widget showing no content available?

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