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User profile for user: Cesk1065
Cesk1065 Author
User level: Level 1
4 points

Apple music

Not working. How do I get into my account to problem solve or who do I call for help

Posted on Sep 17, 2020 6:17 PM

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User profile for user: jeremy_v
jeremy_v
User level: Community Specialist

Sep 21, 2020 4:56 PM in response to Cesk1065

Hello Cesk1065.


Welcome to Apple Support Communities. We understand that Apple Music isn’t working as expected. We are happy to help.


Please ensure that you have enabled Sync Library for Apple Music using the steps here: Turn on Sync Library with Apple Music - Apple Support


If you forgot the password to your Apple ID, please follow the steps here: If you forgot your Apple ID password - Apple Support


If you forgot your Apple ID, please follow the steps here: If you forgot your Apple ID - Apple Support


Let us know the results and if you have further questions.


Take care.

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Apple music

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