Apple Cash family

Hi 21Productionz, 

It looks like askbarnabas has already given you some excellent guidance and resources! I found another article that may also be helpful: Manage your Apple Cash account. First, you’ll want to follow the directions in the “Close your account” section of this article to close your Childs Apple Cash Account and the very last step is to call AppleCare to finalize closing the account. 

After the account is closed you can then follow the article askbarnabas provided - Set up and use Apple Cash Family.

Thanks!

Did you go here already - Set up and use Apple Cash Family

have them sign out of their Apple ID and back in

Do they have a zero balance for Apple Cash or is it restricted? How old are they?

I think they should transfer the money so that it is zero and then everything should work out.

go here - Apple Pay Customers

Thank you! that is the missing information I needed!