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iTunes and app store

When I try to purchase something or download a app it says my iTunes and App Store is disabled how do I fix this?

iPhone SE, iOS 13

Posted on Sep 17, 2020 7:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2020 8:37 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

Sep 18, 2020 8:37 AM in response to lyric131

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

iTunes and app store

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