iTunes and app store

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Level 1

6 points

When I try to purchase something or download a app it says my iTunes and App Store is disabled how do I fix this?

iPhone SE, iOS 13

Posted on Sep 17, 2020 7:20 PM

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Answer 1

Top-ranking reply

Level 8

39,497 points

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

Use the link in the article to contact apple or:

Good luck!

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Answer 2

Level 3

623 points

Today there is an issue

System status

Issue: Yesterday, 6:00 PM - ongoing

Some users are affected

Users are experiencing a problem with the App Store. We are investigating and will update the status as more information becomes available.

I have your same issue, let's hope they will fix it SOON 😊

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