Since yesterday's update to iOS14, the Activity/Fitness app on the iPhone no longer displays the split pace for my runs performed using IntervalsPro with an AppleWatch. It has also removed all the split pace data from all my previous runs! Can this be fixed?
iPhone SE
Hello MacGuyUK.
Thanks for reaching out to Apple Support Communities. We understand that a feature of your workout app Intervals Pro is not working properly since updating to iOS 14. We will be glad to assist. Please see the following resource for some steps that can help:
If an app unexpectedly quits, stops responding, or won’t open
Cheers.
No, that's not the issue. The problem is that Activity/Fitness is no longer displaying all the split pace data for any third-party running apps. It has also removed all the splits data from all my previous runs. This is happening with several apps, including IntervalsPro, Runkeeper and NikeRunClub+. I have contacted Intervals dev and they tell me it's an issue at your end. The data is still there, you're just not displaying it. And you removed MY data that was there before. Something is wrong.
I have had 3 days of extremely frustrating conversations with Apple. They refuse to acknowledge the issue or any responsibility for it - my only hope now is that a future update will address this issue.
Hi MacGuyUK.
Thanks for following up. Next, we would recommend contacting Apple Support.
Contact Apple for support and service
Cheers.
iOS14 Activity/Fitness app no longer displays the split pace for runs/workouts performed using third-party apps
