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IPhone not receiving non-apple messages

On my mom's Iphone 8, she is not receiving messages from non- apple users. I already looked at her settings and updated her phone. What do you think the problem could be?

iPhone 8

Posted on Sep 18, 2020 7:39 AM

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Posted on Sep 18, 2020 7:42 AM

SMS, MMS, Call Forwarding, Call Waiting, Call Merge, Conference Call, Hotspot, VoiceMail all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency who issued the SIM / eSIM to you.

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IPhone not receiving non-apple messages

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