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Attachments Instead of Embedded Pictures using IOS 14 Mail

I installed the latest software update today for XR and now when emailing pictures via the photos app, it embeds them into the message on Outlook. Before, they would be emailed as individual attachments which was MUCH easier to work with and save.


How can I change this?


Thanks


iPhone XR, iOS 14

Posted on Sep 18, 2020 10:25 AM

Reply
54 replies

Feb 7, 2021 2:58 PM in response to DCP1234

See, for example, the post https://discussions.apple.com/thread/251839875?answerId=253924826022#253924826022, and the Discussion that user linked to. (Within the Discussion that user linked to, you’ll be able to find the post of the user that recommended I give up on y’all.)


I’m far from being alone in my assessment of the actual situation, DCP1234.

Feb 3, 2021 4:47 PM in response to NatsudRovert

The thing is, NatsudRovert, that there is no such thing as «embedded» pictures, or other files, in emails—by the very International Internet Standards governing email creation and transmission—the very standards Apple (and most everyone else) is following.


The only difference is the formatting of the created email:

  • if formatted as plain-text (text/plain), since there is no formatting possible, the pictures and other files can only display as a list of files;
  • if formatted as rich-text (such as text/html), the pictures and other files may be displayed inline with formatted text, just like with webpages.


Since, either way, the pictures, and other files, are included as attachments—according to the International Internet Standards governing email creation and transmission, and as verifiably followed by Apple Mail—there is simply no excuse for any email client not to allow users to perform bulk attachment operations (such as bulk-saves) upon any received email.


In fact, investigations have show that all but a very tiny subset of email clients (consisting of only a single email client, and its derivatives, so far as any investigations have found, so far) properly provide their users with such capabilities, regardless how the received email may appear!


Since Apple owns none of these misbehaving email clients, Apple has nothing that they can “fix”.


The only actual fix must come from the manufacturer of that very tiny subset of misbehaving email clients.


All anyone else can do are workarounds, for those misbehaving email clients.


(It is unfortunate that the “techs” you spoke to were so ignorant of what actually goes on with emails. [That assumes, of course, that your portrayal is not “colored” by your own misunderstandings.])

Nov 7, 2020 1:06 PM in response to cubsfanbudman

Not sure if it's the same situation but I could use some help.

I'm running 10.15.7...Most attachments I send in texts get linked together, so instead of sending 1 photo or gif attachment I end up sending 7 or 8 attachments of previously sent stuff. I can't separate them and send just one. I'm specifically talking about texting, no email involved. But if it helps to know, I use Gmail.

Thank you to whomever has the answer!

Nov 13, 2020 1:15 PM in response to cubsfanbudman

I have a work around. It's not good, but it's better than Outlook for IOS. You can send a text message to an email account. Select the photos like you normally would but use the text app instead of the mail app. If it's only a couple of photos, you'll get the email with the photos as attachments. If it's a lot of photos, it'll upload the photos to ICloud and you'll get the email link to be able to download them. The download is a zip file with all of the photos. It's not perfect, but it works.


The first time I tried this, my work mail server blocked the messages from coming in. They were flag as potential spam. I was able to get my address listed as trusted. the second test came through in no time. All of the text messages you send to an email account will be from the email address "your phone number"@"your carriers id".com.


I hope this helps. If not, we'll need someone to create a bot to submit feedback on this at an annoying rate.

Nov 14, 2020 9:16 AM in response to cubsfanbudman

Welcome, cubsfanbudman and @All, to Apple Support Communities!


I see we have another case where the actual problem is in the way Microsoft Outlook disallows you, the user, to perform bulk operations on attachments, such as images (photos), when Outlook renders (displays) the attachments inline (what all too many refer to as “embedded” into the email).


Please do note, no matter how any given email client (such as Outlook) may choose to render (display) an email, all files (images or whatever) are sent as attachments to the email: this is a very old aspect of the Internet email protocols!


Yes. There was some change in either the way Apple Mail defaults in the format used for authoring emails, or in choosing a newer version of the Simple Mail Transfer Protocol (SMTP) used (or both), which, apparently, has triggered Outlook to change the way it renders (displays) an email.


However, that does not negate the fact that if Microsoft Outlook would allow you, the user, the right to perform bulk attachment operations, regardless of the way Outlook may choose to render (display) an email, this would have never been an issue.


You may certainly provide Feedback to Apple, requesting that they allow you to choose the default formatting of authored emails, so you may choose plain-text as your default.


Unfortunately, there is no guarantee that this will actually solve the problem, since the problem is the way Microsoft Outlook behaves, which Apple has no control over.


(Note: I would not expect Apple to abandon updating to the use of a newer Internet protocol; especially not just because Microsoft hasn’t chosen to update, yet.)


What is guaranteed to solve your problem, however, is to get Microsoft to set Outlook to allow you, the user, the right to perform bulk attachment operations, regardless how Outlook may choose to render any given email!

Nov 27, 2020 4:27 PM in response to cradprat

Quoting from what I wrote, cradprat:

«Yes. There was some change in either the way Apple Mail defaults in the format used for authoring emails, or in choosing a newer version of the Simple Mail Transfer Protocol (SMTP) used (or both), which, apparently, has triggered Outlook to change the way it renders (displays) an email.


However, that does not negate the fact that if Microsoft Outlook would allow you, the user, the right to perform bulk attachment operations, regardless of the way Outlook may choose to render (display) an email, this would have never been an issue.»

Jan 12, 2021 11:05 AM in response to cubsfanbudman

YALL: I was looking through here a few months ago to try and figure this out and I'VE DONE IT! (Okay, it wasn't me, it was the person I was looking for the answer for but I digress)


Once you attach the photo and it is "embedded".... tap on the photo itself, in the email, and you should get the option to "send as attachment". Select and voila! Problem solved. RIDICULOUS that Apple support doesnt know this.

Jan 15, 2021 7:33 AM in response to Shaon94

I agree, it's pathetic trying to blame Microsoft. It's Apple's fault because like I stated, it worked fine before the update.


I can't stand Apple - Android is SO much better, easier, and intuitive . I only use the Iphone for work. I've had the 4, 6S plus, and now the 10. The 10 is the same exact garbage as the 6. Everything - and I mean EVERYTHING is easier on Android. All these years I've been using both, I have never once said about the Iphone "that's nice - I wish Android had/did that."

Attachments Instead of Embedded Pictures using IOS 14 Mail

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