My new MacBook keeps crashing

My new MacBook keeps crashing. I don't know what to do to prevent it

MacBook Pro 16″, macOS 10.15

Posted on Sep 18, 2020 10:24 PM

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Community Specialist

Posted on Sep 23, 2020 11:55 AM

Greetings rcharlesscott7,

Thanks for visiting the Apple Support Communities! It seems your MacBook is unexpectedly turning off.

Ensure macOS is updated, test in safe mode, and test after disconnecting peripherals from your Mac. You can see those suggestions and more in the following article:

If your Mac restarted because of a problem - Apple Support

Kind regards.

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Community Specialist

Sep 23, 2020 11:55 AM in response to rcharlesscott7

Greetings rcharlesscott7,

Thanks for visiting the Apple Support Communities! It seems your MacBook is unexpectedly turning off.

Ensure macOS is updated, test in safe mode, and test after disconnecting peripherals from your Mac. You can see those suggestions and more in the following article:

If your Mac restarted because of a problem - Apple Support

Kind regards.

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My new MacBook keeps crashing

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