WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


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Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 5, 2020 7:41 AM

Here's another update to my Series 3 OS7 issues & troubleshooting. I'm having the frequent reset issues like others on here, using an xR and a Series 3 Nike Edition on OS7.


  • Did a phone-free reset (set watch on charger, hold side button until power options appear, hold crown until "factory reset" options appear), and after resetting I set the watch up as new device. It loaded with OS7 and then had to update to 7.0.1 again. After doing this, I was able to go 24 hours+ without the apple logo appearing.
  • Changed the watch face from the default, which for some reason was the last Activity face, the one that's predominantly text-based, to a simpler Numerals face with no additional complications added to it. That has seemingly increased stability as well.


By clearing out anything hung up in the watch (phone-free reset with new device setup) and by removing any additional stressors on the hardware (no complications, simple display) I've increased device stability. The more I play with it and observe responses, I think the Series 3 is running into hardware limitations that Apple doesn't want to disclose/didn't properly account for. I say that based on the following observations:


  • These aren't full-on hard resets. The numeric passcode is never required. It's almost as if the watch is resetting a smaller component and throws the apple logo up while it does it. Maybe it's just clearing the cache repeatedly?
  • My xR is on iOS 14 and—simultaneous to the numerous watchOS7 issues—I noticed my phone was having bluetooth issues. It would show a connection to other devices, but it would not allow any interaction. So, it would show a connection to my earbuds but audio would play through the phone speaker. It showed a connection to my Echo Auto, but audio would come through the phone speaker only and the Echo Auto could not detect the phone. Had to unpair/disconnect everything and reconnect to restore. I wonder if the watch doesn't offload/dump some memory overflow/processing tasks to the phone when busy, and is having difficulty syncing to the phone via bluetooth, and that's causing the apple logos?
  • I have hit the side button several times to find the same group of apps (Messaging, Music, Activity) running in the background, even though I've never activated them. If it's pulling default apps to run in the background, that could be unnecessarily tasking the watch and causing memory issues.


I'm not so sure that what we're experiencing isn't due to syncing issues and/or hardware limitations & memory issues that Apple doesn't want to admit to.

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695 replies

Oct 20, 2020 7:22 AM in response to hydrolic11

I've updated my series 3 to 7.0.3. It has been a bit, ehm, adventurous: I had to unpair and pair it back, but at the end I eventually get through the update.

Can't say if 7.0.3 solves the random crashes issue, since crashes were random and it's too early to sing "victory !".


What I can say for sure is I can no more unlock my MacBook with the Watch, tried to power off all (Mac, iPhone, Watch) restart, reset, no way: when I check the option "Use your Apple Watch to unlock apps and your Mac" on the mac, it runs for something like 10 sec then shows a popup saying it can't connect to the Watch.

Funny things is handoff works regularly.

Does anyone have the same issue?

Oct 24, 2020 3:13 AM in response to Salocor

Same to me. They have fixed the reboots but not the wrong capacity calculation. Yesterday I could not even add a playlist because there apparently were not space enough. But it was not true. Rebooting watch in fact allowed me to add the same playlist with no more alert about capacity. This happens since update to 7. And following updates having not fixed this.

Nov 13, 2020 2:05 PM in response to Tjay64

My series 3 watch has multi issues. It sometimes doesn't record HR, It often stops automatically and restarts. A sign sometimes appears which says "chart unavailable". When out a run my stats sometimes come up as Hiit or outdoor walk. I did a 10km run and the gps recorded me doing 17.4km in 61mins (i'm 74 yrs old) It also sometimes doesn't give all my splits. Another time when out a run it showed my activity ring closed after only 2mins 20 secs. Basically it's a mess

Nov 23, 2020 1:53 PM in response to CCAPPL

I will say, after finally doing the last update to IOS 7.1, my S3 is running fine. It still says my capacity is 4.2, which is incorrect, but the crashing and incorrect data is fixed and I was lucky to never have a battery issue. It also hasn’t undetected my wrist since the update. Fingers crossed it sticks and when they push out another update it doesn’t ruin it again!

Dec 23, 2020 8:29 AM in response to Tjay64

My Apple Watch S3 - recently replaced by Apple with a refurbished S3, started to have problems the day after it auto-updated to WatchOS 7.2.


The motion and heart sensors stopped working, screen started displaying white snow and lines, the watch crashed frequently, and the battery discharged within a few hours (even though I had just received it back from apple pair as a refurbished item a few months ago.)

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