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WatchOS7 update problems

My series 3 completed an auto update overnight to Watch OS7. Today it has shut itself down at least 3 times, locked itself while on my wrist about 4 times, failed to load complications on multiple faces (weather, activity rings, date etc), disconnected from my phone at least twice. It has also dropped to less than 50% battery in about 8 hours, normally it is still in the 80’s. Is anyone else having these issues? This has been the buggiest upgrade I have seen.


[Re-Titled by Moderator]

Apple Watch

Posted on Sep 18, 2020 10:42 PM

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Posted on Oct 2, 2020 7:23 PM

Hi everyone, I just dropped off my MacBook Pro for warranty service and asked the "Genius" who was helping me about the

Watch OS7 7.01 Software Problem.... He actually acknowledged the issue and said they were working on a fix for the next Software update release....

695 replies

Sep 28, 2020 3:29 AM in response to kiko-man

Here we go again. Just as I thought I got problem solved after un-pairing and re-pairing my series 3 watch, installed 7.0.1 and it just turns itself off. Sometimes I can restart, some times it doesn’t react at all until I do a hard reset. The only thing fixed by a re-pair was GPS routing in training. I will try and re-pair it once more now that I updated to 7.0.1 and let you know how it goes. But I doubt it after so many of you having the same problem and not bei by able to do anything! Do we have any news on the update?

Sep 28, 2020 5:50 AM in response to DarkJedi78

My AW Series 3 has had all the same issues as reported by there's, constant restarts, app not loading etc.

I unpaired it

Tried to re-pair it and the watch wanted to update to 7.01 which had already been done before.

It took 5 attempts to get the watch paired to my iPhone 11 14.01.

The result was the same, crash after crash.....


Now the watch has unpaired itself (no intervention from me at all!)


It is now sitting in a draw as a paper weight - well done Apple, you have surpassed yourselves.


Sep 28, 2020 6:09 AM in response to Tjay64

Guys, not sure others has the same phenomenon, but i do believe reboot is connected to leave my wifi zone. When leaving home, i am not checking my Series3, so probably reboot, but pull menu down to up and a walkie talkie is set on, i realize it has rebooted.

Maybe, Apple is beating me that i am leaving my home in this hard covid time, stay at home initiative.... :-)

Sep 28, 2020 6:13 AM in response to Tjay64

Also having the issues reported. Series3 with 7.0.1 and every time I look down at my wrist it's an Apple logo rebooting. Reduced battery life. First time I've ever seen Heart Rate not work was this release. GPS not recording tracks and often doesn't show current pace. Complete amateur hour at Apple here.


Can anybody please post actual instructions if it's possible to downgrade (upgrade ?!) to Watch OS 6? If not, I will expect an upgraded hardware model from Apple as compensation for bricking my perfectly usable and lovely watch.

Sep 28, 2020 6:56 AM in response to Tjay64

The comments about this being related to WiFi seem to be correct. My Series 3 watch (with cellular) reboots regularly after leaving my house and home WiFi. It's also happened a few other times, likely when there was a gap in cell service. It has never rebooted while at home. The watch is always connected to my iPhone. The 7.0.1 update was not a fix.

Sep 28, 2020 6:56 AM in response to Tjay64

Me too. Watch crashes at random, doesn’t communicate GPS data with a workout, Health App on my phone says there is no data from the paired watch but activity does arrive in health and other apps can access it. I had to un-pair and re-pair the watch to get it to update at all as apparently no room then masses of room. Renamed watch doesn’t show in Health app on phone. The whole thing is a disaster.

Watch 3, Dec 2017 OS 7.0.1

iPhone 8plus May 2018 OS 14.0.1


Sep 28, 2020 7:51 AM in response to Tjay64

My series 3 has had issues since I updated to os7. It reboots every other hour or so, which is very annoying. It is also freezing when switching between apps and doesn't seem to hold a charge like it used to. I never had to charge the watch midday before and now I have to put it on the charger when I get back from the gym. I used to be able to go the full day without a charge, I wouldn't even think about charging it until I was getting ready for bed. Hopefully there's a fix for these issues soon!

Sep 28, 2020 9:11 AM in response to pablisc

I visited the excellent Apple Store in Dubai today. I had two appointments: one for my watch, and one for my iPhone X (battery replacement). They said that they had had a very high of complaints about the watch series 3 issue, since the Watch OS 7 update. Everyone seemed extremely aware of the issue but had had no further updates from HQ. They said that undoubtedly a solution would be found via a future update/patch. Interestingly, my watch has stopped rebooting and – touch wood – has been behaving itself for 48 hours now.

Sep 28, 2020 10:52 AM in response to Tjay64

We have two series 3 watches. did the update on the first one and it told me not enough memory. uninstalled all the uninstallable apps and it updated. watch was 100% charged before the update started and it was on the charger. after update completed took watch off the charger and it shut down. tried restarting it and it indicated less that 1% charged so had to recharge it. recharged it and was working fine and then about 3 hours later it shut down and i had to restart it however the charge was still 98%.


The second watch had the same memory problems but it did not drain the battery. However three days after the update with a 100% battery is shut down all on its own and had to restart it. this happen again on the same day.


How long before we see a fix???????

Sep 28, 2020 11:28 AM in response to Tjay64

I re-paired as a new watch with no complications, went 18 hours without it rebooting, tried adding the heart rate monitor and it proceeded to reboot into a continuous cycle not even giving me time to enter password. I always wanted an expensive watch I just didn’t know it was going to be an Apple

Sep 28, 2020 1:13 PM in response to Tjay64

Just adding my voice that I'm having the exact same issue. Series 3, worked fine prior to watchOS 7.0.0 (tried 7.0.1 but didn't improve anything).


My watch used to work fine (had problems with Siri, calls, and syncing issues, but nothing this bad). Now the screen goes dark randomly each day and is completely unresponsive. For me only a hard reboot fixes the problem.


I called Apple support and they ran remote diagnostics which seemed completely useless (she just said "your battery looks Ok" - really?). After that she said they'd help me replace the unit; the hilarious thing is that there's a good chance the new unit will come with the latest watchOS installed so it will be having the same problems.


I've been an Apple diehard since the early 90s, it is incredibly sad just how low Apple's quality bar has sunk in recent years. I seem to get burned with every update, whether it's iOS/watchOS/macOS.

WatchOS7 update problems

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