WatchOS7 update problems

I visited the excellent Apple Store in Dubai today. I had two appointments: one for my watch, and one for my iPhone X (battery replacement). They said that they had had a very high of complaints about the watch series 3 issue, since the Watch OS 7 update. Everyone seemed extremely aware of the issue but had had no further updates from HQ. They said that undoubtedly a solution would be found via a future update/patch. Interestingly, my watch has stopped rebooting and – touch wood – has been behaving itself for 48 hours now.

We have two series 3 watches. did the update on the first one and it told me not enough memory. uninstalled all the uninstallable apps and it updated. watch was 100% charged before the update started and it was on the charger. after update completed took watch off the charger and it shut down. tried restarting it and it indicated less that 1% charged so had to recharge it. recharged it and was working fine and then about 3 hours later it shut down and i had to restart it however the charge was still 98%.

The second watch had the same memory problems but it did not drain the battery. However three days after the update with a 100% battery is shut down all on its own and had to restart it. this happen again on the same day.

How long before we see a fix???????

My series 3 cellular has been rebooting ever since I updated to watch os7. I saw an article today on macrumors.com that directed you to an Apple support page that recommends you unpair the watch from your phone then repair the watch. I tried that and 5 minutes later the watch was rebooting.

I don’t think it’s Nike watch. Mine is a regular series 3 GPS. The update went seriously wrong. Just as I thought everything’s fine, unchecked the calendars and even got some battery life it just rebooted again. I was fine for two days after un-pairing re-pairing and here we go again. Hope it doesn’t happen to often until the dame update that we’re all waiting for! Apple is in serious trouble. This is history repeating, they did the same with older iPhones once. They want to make you purchase a newer model.

My experience is pretty much the same as yours, with perhaps a peculiar difference. When I am at home I never seem to have a problem. To test to see if it has something to do with disconnection from my WiFi when I leave, I went on a 45 minute or so 2 mile walk around my neighborhood. I had no problems with my watch. But just moments ago I drove my car for a 8-10 mile excursion to go to the Post Office and run some other errands. On my way home my watch rebooted and requested my code. But for unexplainable reasons this behavior is not dependably reproducible. Two days ago I drove my other car to a function about 6 miles from my home. I stayed there, connected to a local WiFi at that facility, for about two hours. I drove home. I didn’t have a single reboot or other issue with my watch on that occasion. I can’t help but think that this has something to do with WiFi or perhaps BlueTooth. But why it is inconsistent and not always reproducible is a mystery to me.

I’ve gone through the same thing with Apple Support with my series 3 and finally they are replacing it with a new one.

But I feel like I’m going to have the same problem again although the person on the phone guaranteed me it will not😒

My Apple Watch 3 is having the same issue. But I noticed on mine that it only happens when I am not connected to WiFi. As soon as I leave WiFi range it starts happening, even if my phone is in my back pocket. I have done a full new OS install and nothing has changed.

I repaired my series 3 cellular and noticed that the battery does not drain as fast as it used to. I attributed the battery drain to the number of time the watch rebooted. I’m sure there were instances of it happening that I didn’t notice.

I just used the app Strava for gps and while it did count my activity there is no data to upload to the app on the phone.

Lastly, I could not control the music from my power beats 3 that was playing from my watch. Not sure if it is a watch thing or the power beats need updated.

It’s not looking like apples officially addressed it. As all of you know the watch randomly does it where it decides to reboot. Even after all the diagnostics sent and countless hours with several different senior advisors. My final advisor waived the repair flat rate fee but when it was sent out and arrived to Apple they couldn’t replicate the issue and just sent it back. Being furious, I emailed my previous senior advisor and explained the best I could that this is a whole lot of trouble on my part to just call and spend hours at a time, send it out and to hear it’s just being sent back the way it was. I kept reiterating that I just want to go back to watchOS6 I’m not looking for anything more. I went on and on about how I’m not the only one and she finally got ahold of a supervisor who approved a replacement process would happen when my old one arrives. I just want my watch to work. This is just so messed up.

Since the WatchOS7 release in mid-September, I've experienced the crash to Apple Screen. No remedy listed here or elsewhere has provided any increased stability past 12 hours. On Saturday, 10/10/2020, I entered both my phone (xR) and my watch (Series 3 Nike 42mm GPS) into the Apple Software Beta program.

Phone is now running 14.2 Beta

Watch is now running 7.1 Beta

Stability has not improved.

Took it off the charger on Saturday after Beta install was complete. As soon as it was off the charger, it went to the Apple screen. A hard reset got the watch face back. Sunday saw two or three Apple screen resets. Today, as soon as I got out of the car to walk into my office, I got the Apple screen.

While Beta doesn't improve things, and it doesn't look like there's a fix baked in to the 7.1 release currently in Beta, at least the Beta Feedback app lets me submit a report every time it happens.

Updated mine to 7.03 which didn't take half as longs as 7.01 and didn't need unpairing because of lack of storage - so just like a normal update. No reboots as yet, heart rate works and I can add my cards back into wallet. Fingers crossed they've cracked it now - the whole 7.01 experience was flawed rom the beginning.

iPhone Xr

Apple Watch Series 3

Had the restart/freeze issue since day of install. Both in the beta program now, to hopefully get a fix. Watch is on 7.1 Beta 4. Phone is on 14.2 Beta 3.

Still have the freeze issue. Just... randomly look at the watch and there's the apple logo.

I have rebooted so many times, reset the watch and re-paired so many times... and nothing works.

I got one response from the Beta testing team when I reported the freezing issue. They told me to upgrade to the latest software... which I had already done. No more answers since then.

I had same issue but called Apple duty to watch not charging paid $80 for new battery then the new one they sent had the same issue and then I saw the update which fixed it. Called Apple back and explained that my problem was probably not the battery but the update and they refunded my $80. That’s why I like Apple.

I had the exact same issue. Given the age of my watch I assumed that I had just simply pushed it past its limits. I also thought it might be the battery. But obviously not. After I tried to reset it a few times and re-sync it I continued to get the shut downs and the sticking Apple logo On the black screen. I also tried the tricks that most people mention such as find my watch and starting from a new profile without working from the back up. I finally gave up and bought myself a new Apple Watch six. Guess what? Same exact problem. I even contacted support and they didn’t have any answers for me. They simply told me to make sure that my phone and my watch were both updated to the most recent iOS. They are, but that didn’t do any good. Now I’m stuck and I don’t know what to do. tried all the same tricks with the new one and finally created a new watch again, instead of going from any back ups. Still no luck. How do you revert back to ios version six? 🙏🧐🤯

I have been having problems with watchOS 7 since day 1. First my watch would restart every day automatically, now it is deleting half my apps. I woke up this morning to half of the complications gone on my watch face as a result of their apps being deleted. I wish there was a way to get a refund or at least have Apple fix this in an update.