background app refresh not accessible on ipad gen5, device wide, how to correct?

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Level 1

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background app refresh not accessible on ipad gen5, device wide, how to correct?

i do NOT know when / how it happened, but i can NOT change BACKGROUND APP REFRESH from settings or in the apps themselves? i thought i had most turned OFF to save battery life, and IF/when i would need to use an app, i would go to the app and turn back on for better performance (ie: pandora, or netflix) now, if/when i add an app, it's added with the BACKGROUND APP REFRESH "button" ticked ON(green) but greyed out (meaning i can NOT / do NOT have access to it!! I am the ONLY user on this ipad!!

Plz help?? As i JUST found out THIS generation of ipad is going to be "obsolete" soon!! (will be my 2nd one to do that!! smh)

thx kat

iPad, iPadOS 13

Posted on Sep 19, 2020 9:20 AM

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Answer 1

Top-ranking reply

ProustGiulio

Level 10

208,614 points

Sep 19, 2020 9:34 AM in response to Kathryn0915

Check this:--> Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

at section: "Allow changes to other settings and features"

Regards

Giulio

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Answer 2

Kathryn0915 Author

Level 1

8 points

Sep 19, 2020 1:06 PM in response to ProustGiulio

NO - That is NOT how THIS issue was "solved"....I had assistance of another community member, Eric Root (thank you Sir!! A comment he made on another post, led me to finding the solution!!).

I am on an Ipad Genaration5 ...

actually had to go in under:

SETTINGS >>

SCREEN TIME >>

Content and PRIVACY RESTRICTIONS and ALLLL the way at the BOTTOM of that LIST, ALLOW CHANGES >> Click on BACKGROUND APP ACTIVITIES and CHECK TO "ALLOW" Changes...

but, thank you for replying...

kat

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Answer 3

ProustGiulio

Level 10

208,614 points

Sep 20, 2020 2:30 AM in response to Kathryn0915

Greetings kat,

I'm glad you could work it out, but I do not accept your "NO".

Just to clarify: my suggestion was exactly the same, since the last line in the section I mentioned in my previous post is related to Background App Activities.

No worries, the most important thing is that now your settings are okay.

Thanks and regards.

Giulio

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background app refresh not accessible on ipad gen5, device wide, how to correct?

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