Ringer off button

Good afternoon,

My ringer off button is stuck in the on position. Can’t turn ringer off.

Lauretta Case

iPhone 6, iOS 12

Posted on Sep 19, 2020 9:24 AM

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1 reply

Sep 19, 2020 9:36 AM in response to laurettafromcoram

I’m assuming that there’s no debris stuck in the switch recess. Use the Contact Support link in the upper right and contact the folks at Apple. You’ll then be able to chat about your options and alternatives.

The ringer volume can be set to minimal with the volume buttons, as a workaround.

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Ringer off button

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