MacBook Air FaceTime not working

Black screen unable to connect video not working ?

MacBook Air

Posted on Sep 19, 2020 11:09 AM

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1 reply

Chris_D13

Community Specialist

Sep 23, 2020 7:46 PM in response to veronicafromlevittown

Greetings Veronica,

Thanks for visiting the Apple Support Communities! It seems you're unable to connect video via FaceTime on your Mac.

Are you able to use the camera with other apps?

Test after resetting the SMC and NVRAM, and if the issue persists, test while your Mac is in safe mode:

Kind regards.

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MacBook Air FaceTime not working

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