You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mikaela321 Author

Level 1

5 points

Why is my App Store and iTunes account disabled?

I can’t use my App Store because it says my account is disabled? What does this mean? My payment information IS updated so I know that is not the issue.

iPhone 11 Pro Max, iOS 14

Posted on Sep 19, 2020 12:30 PM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Posted on Sep 19, 2020 12:33 PM

That normally indicates an issue with the account. Apple advises not to update payment info, and to contact them.

See here: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

View in context

Why is my App Store and iTunes account disabled?

Similar questions