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itsdebthedoo Author

Level 1

4 points

New set up, 2 apps wont load

Trying to set up new Apple TV device, Netflix and Hulu wont load. Tried to delete and reopen and can't get the app off, it allows "update" but nothing happens. Anyone??

Apple TV HD, tvOS 13

Posted on Sep 19, 2020 1:52 PM

Top-ranking reply

Vancouver22

Level 8

36,770 points

Posted on Sep 19, 2020 2:11 PM

The best thing to do when an app isn’t responding is to force close it, you might also want to restart your ATV, then try again

Quickly double tap the home button to bring up the app switcher, highlight the app you wish to close and swipe up to close it,

On Apple TV 4K and Apple TV HD - To delete Apps:

Just highlight the app and hold down the Touch surface or Select until the app starts to jiggle. Then press the Play/Pause button and choose Delete or Hide.

Move and hide apps on your Apple TV - Apple Support

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New set up, 2 apps wont load

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