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Level 1

4 points

Unable to access recovery key

I forgot my password and it tells me to reset it using my recovery key. But there is no option do that when I go into my account.

MacBook Pro 15″, macOS 10.12

Posted on Sep 19, 2020 3:33 PM

Top-ranking reply

Level 10

684,681 points

Posted on Sep 19, 2020 3:53 PM

Try using the below to see if it works.

Enter the Apple (iCloud) ID and click Forgot Password.

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