You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Unable to access recovery key

I forgot my password and it tells me to reset it using my recovery key. But there is no option do that when I go into my account.

MacBook Pro 15″, macOS 10.12

Posted on Sep 19, 2020 3:33 PM

Top-ranking reply

Level 10

684,501 points

Posted on Sep 19, 2020 3:53 PM

Try using the below to see if it works.

Enter the Apple (iCloud) ID and click Forgot Password.

View in context

Similar questions