Exchange my Apple Watch 6 solo loop band for a size down

I just got my apple watch today (size 3), it is a bit loose. Can I exchange my watch band for a size 2?

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Posted on Sep 19, 2020 7:24 PM

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johnboiles

Level 1

11 points

Posted on Oct 9, 2020 11:23 AM

Mine was also way too big when it arrived. I tried one on in-store before purchasing online, so I was very surprised it didn't fit. But thinking about it afterwards I remembered that the store couldn't find the right size band to try for the 40mm watch so they gave me the same number size band for the 44mm watch to try on with the 40mm watch. I didn't think twice about it at the time but it totally makes sense that the bands for 44mm watch would be shorter to compensate for the larger watch.

I went to the Apple store today and they swapped out the band only with no hassle. Looks like they've worked out their kinks in the exchanges of only the band for online orders.

They also had this nifty new sizing tool that adheres to your wrist so you can really pull it tight.

I originally ordered a 7, and ended up going with a 4. A 5 probably would have been fine too, but the Apple Store was out of that size in my color and a smidge tighter is probably better anyways since Apple is now saying they expect these bands to stretch over time.

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17 replies

Sep 25, 2020 8:22 PM in response to shaz227

Well, I just tried to exchange my band (too big). First time I've ever been disappointed with Apple customer support. If I exchanged my band it would cancel my trade-in. I then said, "well could I re-apply the trade-in ?" which the specialist said sure, but then I realized what would happen. Instead of getting a discount on the apple watch, I bought on my apple card (instant trade-in value applied), it would only be store credit. Effectively converting the transaction to a full price item, increasing my monthly payment, and only left with a store credit for future purchases. They had no other options. So honestly I'm likely just going to return the whole unit, then at least Apple will have to bear the burden of having to refurbish the unit. The whole thing is silly when we all know these bands cost very little to make.

Sep 23, 2020 4:34 PM in response to shaz227

I used the printed tool and was size 8, but this is too loose. I need a size 7 or 6.

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Exchange my Apple Watch 6 solo loop band for a size down