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icloud

Do I have to take my iphone to an Apple store if I want to get my icloud unlocked?

iPhone XR

Posted on Sep 19, 2020 7:38 PM

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Level 10

88,810 points

Posted on Sep 20, 2020 1:15 PM

First of all, is the device itself locked with an Activation Lock, or is your Apple locked? If the device has an Activation Lock, this is the only way to remove it -- Turn off Activation Lock - Apple Support.

If your Apple ID is locked -- If your Apple ID is locked or disabled - Apple Support.

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Level 10

88,810 points

Sep 20, 2020 1:15 PM in response to zoie229

First of all, is the device itself locked with an Activation Lock, or is your Apple locked? If the device has an Activation Lock, this is the only way to remove it -- Turn off Activation Lock - Apple Support.

If your Apple ID is locked -- If your Apple ID is locked or disabled - Apple Support.

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