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User profile for user: Briannaaless
Briannaaless Author
User level: Level 1
4 points

Updating

Updated my phone to IOS14 today, once it was finished my Apple Watch disconnected and the app said I needed to pair it again so I reset my watch and paired it. It said I needed to update to OS7.0 and it had been updating for at least 5 hours now and keeps pausing saying it will continue once my phone it connect to WiFi, which it has been the whole time! I’m not sure what to do or if this has happened to anyone, if you have any advice please let me know!

Apple Watch Series 3, watchOS 5

Posted on Sep 19, 2020 8:38 PM

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User profile for user: KMB_12
KMB_12
User level: Community Specialist

Sep 24, 2020 12:31 PM in response to Briannaaless

Hello and welcome to Apple Support Communities Briannaaless,


We see that you're having an issue when trying to update the software on your Apple Watch. We'd be happy to provide you with some information to help.


Take a look at the article below with some steps to help with updating your Apple Watch. Look at the section titled "If you need help updating".


Update your Apple Watch


Let us know how this goes and if you notice any changes.


Have a great day!

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Updating

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