iOS 14:My iPhone 11 Pro lost all playlist

Do you have iTunes Match? I had the same issue. If you go to the music app under the settings menu turn SYNC LIBRARY on. It will say this will delete and replace music on the phone. Agree. You won’t lose the music already on your phone. I didn’t. All my offline music and playlists came back. Hope it works for you.

You can also turn off Apple Music in this setting as well so you don’t have to see it every time you open your music app.

To turn on iCloud Music Library:

1. Open iTunes.
2. From the menu bar at the top of your screen, choose Edit > Preferences.
3. Go to the General tab and select iCloud MusicLibrary to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won't see an option to turn on iCloud Music Library.
4. Click OK.

Ok I'm on 13.7 and not iOS 14 so I don't know if this will work for you. also mac OS Mojave on my mini

On your iPhone go to settings and then scroll down to the music button/tab

hit that and in there you should find a sync button, turn off sync .

Then connect to iTunes and click on your phone icon to getting the summary

Hit the sync button and you should get your playlist back

good luck!

No, it is not figured out. Apple took our playlists. Music is still there, it’s not about the music it’s the playlists and they are gone unless you subscribe to one of their services. Apple *****, full stop. Sync as mentioned by many is not an option unless you are subscribed.

[Image Edited by Moderator to Remove Personal Information]

I’m on an X. Pretty sure it’s not a model thing tho. People who have the sync toggle have a subscription. Apple removed the playlists unless you have a paid subscription. It’s criminal and no way to treat loyal customers. @supong -is there a way to change the thread name to ‘Apple stole my playlist’ ?

I just had the same happen to me. Brief description:

09/20 - updated to iOS14, did not check Music app

09/21 - added Apple Watch series 6, began adding playlists to the watch that night thru the Apple Watch app and it said it was downloading

09/22 - started listening to a playlist on my Apple Watch away from my iPhone or WiFi. It stopped playing and when I checked the watch, it said it had no downloaded music to play. I checked my iPhone and it no longer has any playlists, tho it still has all downloaded music.

I've had the same thing happen to me. I've also noticed that whenever i create a playlist on my phone and then log out of my apple id in the app store (for switching between different accounts in different regions), it automatically wipes the playlists as well.

Apple Support suggested emailing a link of your playlist to yourself prior to upgrading to iOS 14 so if the playlist is removed you can still link back to it. I haven't tested this myself, but it's an extra precaution to take to those that haven't upgraded to iOS 14 yet.

So I ended up subscribed to iTune match. But still didn't recover my old playlists from the music app. I guess i have to recreate those playlists. Good thing is, iTune match can sync the playlists on every iOS device under the same account. $24.99 a year is a bit too much.

Same thing has happened to me. I’ve called and I’ve spoken to 5 different apple techs, and none were able to help.

I decided to create some new playlist. After using approximately 2 day, boom they are deleted again.

I do subscribe to iTunes Match (it actually just renewed a few days ago). Updated to iOS 14 yesterday.

Today I see my playlists are gone in the music app on my phone and my iPad Pro where I updated the OS.

I see this thread / answer and go to the Music section of the Settings App. It says I have 20gb of music on my phone... (My music appeared in the music app, just not my playlists.)

I follow this answer and turn on "Sync".... it did NOT keep the music I had downloaded. There's now just 600mb or so of music left after the sync. It appears that it now has just what's downloaded in iTunes on my Mac. If this means that *downloads* will sync between devices, that is not what I want. I don't want to store 20gb of music on my laptop or for all my iOS devices to necessarily download everything.

Yes, my playlists are back on my phone. But it did *not* keep the music on my phone that was already downloaded-- I will have to download that again, and now check to see if this causes other devices to download the same music.

I do not know why they would choose to nuke playlists like this, or if it was entirely an unintended bug or glitch.

Pretty crazy, I don’t have match, have songs, but playlist are gone, been working with support, have case number, not resolved yet, been working on it since Saturday. Tried turning Apple Music on and off, reboot phone, etc. ugh, I am getting frustrated, lost lots of hours of work....

Same issue, I have a iPhone X and lost playlists that took weeks to create. Apple really created problems here. I spent hours with Apple Advanced help to no avail, just said they were sending the issue to "Engineers". Worst thing I did was listen to the Apple tech help who told me to sync music when I received the message that it would remove music from my phone and update with iTunes. Previous to that I could at least see my playlists on my iTunes on my PC, after - everything was wiped out - All Playlists gone, along with music I ripped from CD years ago. Only iTune purchases remain.

Where are my playlists? Where is my music? I upgraded to IOS 14 and it’s all gone. Please help. I read one post that says I have to have an active Apple Music account to get it back. I’ve already purchased the music once. This seems like you are holding me hostage now if I want my music. This isn’t right.