appstore
I was debited by apple for a subscription I did not make. How can I appeal on that to apple
iPhone XS
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I was debited by apple for a subscription I did not make. How can I appeal on that to apple
iPhone XS
See the Apple Support article(s) below. Link to contact Apple Support in the article below.
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
See the Apple Support article(s) below. Link to contact Apple Support in the article below.
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
Thank you Eric for your helpful answer.
I have another question:
I looked at the purchase history and did not find the app I was debited for. My grandson is using an Iphone 11 under my ID .
Is it possible that he made this purchase and it is not shown in the purchase history on my Iphone XS?
You are welcome. If it was purchased using your Apple ID, it should show in your purchases history. Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in to see if your purchases history refreshes?
appstore