kirill193 Author

Level 1

4 points

Apple Music Subscription

My Apple Music subscription expired. I redeemed a gift card to top my Apple ID balance for £100.00, then tried to renew the subscription for 1 year (Costs £99.0) and my balance went to £1.00, However it still says that my subscription is expired. What should I do next?

Posted on Sep 20, 2020 2:14 AM

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1 reply

Level 10

685,209 points

Sep 20, 2020 8:57 AM in response to kirill193

Is there any pending activity in your account?

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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