Hi, I just bought my iphone SE 2020. I created my own memoji before ios 14 and i had all my memoji on whatsapp too. After the update, i tried in every way to add them to whatsapp but it seems there's no way to do it, can you help me somehow? I tried to create a new memoji, to delete all the existing one and to create one once again but nothing seems to work. I have the memoji option enabled on my keyboard settings of course.
iPhone SE, iOS 14
Hi Ileg96,
Welcome to Apple Support Communities. We understand that you're unable to access and use Memoji in WhatsApp. We can help point you in the right direction.
Our recommendation is to ensure that WhatsApp is updated to the latest version. Here's a helpful article on how to update an app: Update apps or use automatic downloads
If that doesn't help and you can use Memoji in the Messages app without any issues, you'll want to contact the app developer for WhatsApp. They can review this further. Here's how to contact an app developer: How to contact an app developer
Best regards.
Memoji disappeared on whatsapp after ios 14
