I am unable to send or receive a text message from one particular person on my brand new iPad, but do receive and send them on my iPhone. How can I correct this

I am unable to send or receive a text message from one particular person on my brand new iPad Pro 2020 but can receive and send them on my iPhone to this person. How can I correct this? The recipient is not on my blocked list. I have shut down, restarted and retried with no success. What may be the problem and how do I correct this?

iPad Pro, iPadOS 13

Posted on Sep 20, 2020 8:15 AM

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3 replies

Sep 20, 2020 8:20 AM in response to JodyLawson

In all cases, that I'm aware of, when you cannot successfully send or receive text messages (either iMessages or SMS) to a specific individual, the issue is on their end. The fact that you can send them successfully with other devices does post a bit of a mystery though.


Is this issue with iMessages or SMS text messages, or both? Have you contacted the recipient about this?

Sep 20, 2020 8:37 AM in response to JodyLawson

You must explicitly enable Text Message Forwarding for your iPad on your iPhone.


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


More information:

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


Fault finding if needed:

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


I hope you find this to helpful in resolving the issue.

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I am unable to send or receive a text message from one particular person on my brand new iPad, but do receive and send them on my iPhone. How can I correct this

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