You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Emails Won’t Stay Deleted

I’m having trouble getting my emails to stay deleted. This issue occurred right after I downloaded IOS 14on my iphone 8 plus. I tried restarting my iphone, deleting the mail account and then restarting, I tried changing the location of my deleted emails to the right spot (trash), and nothing has worked. Please help!

iPhone 8 Plus, iOS 14

Posted on Sep 20, 2020 9:49 AM

Reply
1 reply

Sep 24, 2020 7:45 PM in response to addi12

Hi addi12!


It sounds like you’re unable to delete emails on your device, and we're happy to help. You've done a great job with troubleshooting by removing and adding the email account. If you're using a third-party email provider, they may have the best answers for you. If you're using iCloud for email, you can try the suggestions here:


Get help using iCloud Mail


Cheers!

Emails Won’t Stay Deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.