Emails Won’t Stay Deleted

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Level 1

7 points

Emails Won’t Stay Deleted

I’m having trouble getting my emails to stay deleted. This issue occurred right after I downloaded IOS 14on my iphone 8 plus. I tried restarting my iphone, deleting the mail account and then restarting, I tried changing the location of my deleted emails to the right spot (trash), and nothing has worked. Please help!

iPhone 8 Plus, iOS 14

Posted on Sep 20, 2020 9:49 AM

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Answer 1

Jeff_W.

Community Specialist

Sep 24, 2020 7:45 PM in response to addi12

Hi addi12!

It sounds like you’re unable to delete emails on your device, and we're happy to help. You've done a great job with troubleshooting by removing and adding the email account. If you're using a third-party email provider, they may have the best answers for you. If you're using iCloud for email, you can try the suggestions here:

Get help using iCloud Mail

Cheers!

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Emails Won’t Stay Deleted

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