iPhone XR sometimes keeps freezing after update new iOS 14

After updating iOS 14 I am observing my phone keeps freezing. Like when I open messenger I can’t scroll. If I lock my phone & unlock again then it work. And I am facing this Problem not only messenger, it’s happening in other app also.

Posted on Sep 20, 2020 10:04 AM

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2 replies

Sep 25, 2020 5:31 AM in response to MdFazleRabbi

Hello MdFazleRabbi, 


Thank you for using Apple Support Communities!


We understand from your post that your iPhone XR is freezing and not allowing you to scroll. Locking the iPhone and then unlocking temporarily resolves the issue. In a situation like this we recommend backing up your iPhone and reinstalling the software. The following article has the steps on how to backup your iPhone: 


How to back up your iPhone, iPad, and iPod touch - Apple Support


By using the steps as listed under the heading "Put your device in recovery mode and set it up again" from the following article you can reinstall the software on your iPhone: 


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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iPhone XR sometimes keeps freezing after update new iOS 14

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