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My imac pro can't boot on.

My imac pro can't boot on. the screen is black, there is a STOP iCON on the screen.

Posted on Sep 20, 2020 11:15 AM

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Posted on Sep 20, 2020 12:03 PM

If your Mac starts up to a circle with a line through it


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use. 



A prohibitory symbol, which looks like a circle with a line or slash through it, means that the selected startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use


  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, take either of these actions:


If you still need help, please contact Apple Support.


1 reply
Question marked as Best reply

Sep 20, 2020 12:03 PM in response to doriscin

If your Mac starts up to a circle with a line through it


A circle with a line through it means that your startup disk contains a Mac operating system, but it's not a macOS that your Mac can use. 



A prohibitory symbol, which looks like a circle with a line or slash through it, means that the selected startup disk contains a Mac operating system, but it's not a version or build of macOS that your Mac can use


  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Turn on your Mac and immediately press and hold Command (⌘) and R to start up from macOS Recovery
  3. While in macOS Recovery, use Disk Utility to repair your startup disk.
  4. If Disk Utility found no errors or repaired all errors, take either of these actions:


If you still need help, please contact Apple Support.


My imac pro can't boot on.

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