I have just upgraded from an iPhone 7 to an SE using the quick start technique. However, a number of my apps are grayed out with "waiting" printed under them. How do I get them started?

I have just upgraded from an iPhone 7 to an SE using the quick start technique. However, a number of my apps are grayed out with "waiting" printed under them. How do I get them started?

iPhone SE

Posted on Sep 20, 2020 11:47 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2020 8:25 AM

Hello FMP19,


Thanks for using Apple Support Communities. We understand you have some apps “waiting” after moving your information to a new iPhone. We’re happy to help.


First, make sure you’re connected to Wi-Fi while you wait for them to download. If a significant amount of time has passed with no progress, try the steps in the article below:


If you can’t download or update apps on your iPhone or other Apple device


Should the issue persist, contact Apple Support.


Have a good day.

2 replies
Question marked as Top-ranking reply

Sep 25, 2020 8:25 AM in response to FMP19

Hello FMP19,


Thanks for using Apple Support Communities. We understand you have some apps “waiting” after moving your information to a new iPhone. We’re happy to help.


First, make sure you’re connected to Wi-Fi while you wait for them to download. If a significant amount of time has passed with no progress, try the steps in the article below:


If you can’t download or update apps on your iPhone or other Apple device


Should the issue persist, contact Apple Support.


Have a good day.

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I have just upgraded from an iPhone 7 to an SE using the quick start technique. However, a number of my apps are grayed out with "waiting" printed under them. How do I get them started?

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