I have some device encrypted into my messages on iCloud how do I get it off?

I have some device encrypted into my messages on iCloud how do I get it off?

iPhone XR, iOS 13

Posted on Sep 20, 2020 6:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2020 6:47 PM

I'm not sure exactly what you mean, but try checking your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



1 reply
Question marked as Top-ranking reply

Sep 20, 2020 6:47 PM in response to Rickybobby478

I'm not sure exactly what you mean, but try checking your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have some device encrypted into my messages on iCloud how do I get it off?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.