Beats won't connect

I have a 1-year old pair of beats (solo3 wireless) that worked great until recently. Suddenly they stopped connecting to my Iphone. They will still connect to everything else, including my macbook. I tried everything recommended but my headphones won't connect to my phone since the latest update.

iPhone 11 Pro, iOS 14

Posted on Sep 20, 2020 11:36 PM

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1 reply

Sep 25, 2020 6:29 PM in response to Lilyrain

Hello Lilyrain,


Thank you for reaching out in Apple Support Communities. We understand you're unable to pair a set of Beats to your iPhone.


Having the ability to rely on using your Beats and listening to your favorite tunes is important. We'll be happy to help.


You mentioned performing some troubleshooting steps. Just to be sure, did you follow the steps outlined here: If you can't connect to your wireless Beats product If not, let's go ahead and follow each section within that article to see if that helps.


Please keep us posted with the results.


Kind regards.

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Beats won't connect

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