Messages not staying pinned in iOS 14 on iPhone

I have this same issue, a combination of individual & group messages. For individual pins, I am able to pin both iMessage & non-iMessage users. However, for group messages, I am only able to pin those that are all iMessage users. If a group has some non-iMessage users (e.g., Android), I notice that I am not able to pin those group messages.

It seems like iOS 14.4(RC) fixes the problem. It’s been two days and pinned messages work as it supposed to work 👍💪

It is only a temporary fix... but you can get the original conversation to pin again by pinning and unpinning a different conversation. Then your original conversation will pin again.

But, it will continue to unpin itself again and again until Apple fixes this.

Miraculously, I have found that since I updated to 14.4 this disappearing pins issue has gone away, and I can now have pinned groups made up of iOS and Android users-- at least they've stuck for the past several weeks.

I updated to 14.4 and it appears to have fixed the issue for me. The 2 conversations that I have always had trouble with have now stayed pinned for a couple of days. Hoping this is a permanent fix!

14.4 immediately restored the lost pin to the top again and it has not dropped since. On day two!

The Long press does show that the dropped group messages are still pinned when they are in the list view. The swipe to the right no longer will pin it back on top like it did the first time. However, if you click Edit then Pins, you can select it and it will go back on top. Not sure if it will stay or not, but just figured this trick out. I am assuming this is a bug that will eventually get updated by Apple. Hope this trick helps you at least get it back to the top when they drop off.

Cheers

Just realized that deleting another message thread, any message thread at all, makes the missing pinned conversations reappear in the top part of the app, at least for me.

That worked. Deleting any message brought it back.

The 14.1 update so far as seemed to fix whatever bug there was for me anyway. I’ll update if it pops back up.

I’ve been working with somebody with Apple. They told me to reset my phone and download everything from the iCloud, but I needed to do it using a computer. I don’t have a computer, I only have an iPad and my iPhone. So they made an appointment for me to go into an Apple store and have it done on Sunday. Annoyed that it takes resetting our phones and downloading from the iCloud to fix issues on their updates.

Alden 191s hint of deleting any other message string works consistently for me. (Can’t unpin and repin, won’t let me). So I’m hoarding all my junk texts, to delete when I want the groups back up. Certainly this is exactly how it’s meant to work!😂

One user noticed that deleting any message thread (from anyone) caused the missing pinned conversations to reappear. It works, but it is a temporary fix, because they disappear again. Furthermore I don’t like to delete messages unless they’re from someone I don’t care about!

I wouldn’t waste the time with that “fix.” It sounds like they are grasping at straws!

1st: not everyone backs up to iCloud and you’ll Probably end up finding out that you have more than 5 gigs worth of back up, which means they’re going to try to encourage you to purchase more gigs, so they’re going to end up selling you more gigs to purchase and convince you that you need to back everything up in iCloud, which you don’t.

And what does resetting your phone have to do with pinning a message? That really males no sense that you have to “reset” your phone just to make their updates work right!

It’s a glitch, they know it, and there’s probably not much they can do about it until it’s fixed. The glitch only seems happens to group chats that contain android users, from the comments I have been seeing.

What I also noticed is that for me, if nobody has commented in the group chat in a 24 hour time frame it drops from pinned, but as soon as someone comments it reappears in the pins again. Which indicates that it’s an obvious glitch and is capable of being pinned with android users in the chat.

I’m pretty sure apple does not read any of these user support comments so we probably should start lodging complaints to them so that they can figure out that it is a real glitch that they need to fix.