Money take out of my Itunes Account Unauthorized

Please refund my Itunes Account back ($14.68) and any visa charges that were billed July-Sept. I did not intentionally sign up for any subscription and money was taken from my account unlawfully. July $9.99 taken from my account - Aug $4.69 the rest was billed to my visa unknowingly. I am asking for all refunded, The subscription was a mistake and I have never accessed it nor had no idea all this was take place as there was no notification to me through emails or text. Thankyou

Posted on Sep 21, 2020 9:39 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2020 12:19 PM

Occidental,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 21, 2020 12:19 PM in response to Occidental136

Occidental,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure:

Request a refund for apps or content that you bought from Apple - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Money take out of my Itunes Account Unauthorized

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.