Apple TV 3rd gen YouTube freezes when pausing video

After an update YouTube freezes when I pause video. The menu doesn't pop up and I need to restart the app every time.


I did reset the device and it didn’t help.

Posted on Sep 21, 2020 9:44 AM

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Posted on Sep 25, 2020 8:54 AM

non of these linked worked. However, hope this helps others.

download 8.4.3 via or apple tv 3

https://ipsw.me/download/AppleTV3,2/12H885


run itunes

Disconnect the HDMI cable from Apple TV box

connect micro usb cable to apple tv box

connect micro usb cable other end to computee

connect the power cable (230Vac UK) or (110ac USA) etc.


wait 2 minutes for USB driver to be detected.


Click the tiny Apply TV symbol under Account.


Press and hold the Shift key and click restore icon. a pop up windows explorer appears.


Click the pre-download file and accept.


Await several minutes for the update.


Disconnect from the laptop. Reconnect HDMI cable to TV and away you go.


Login etc. I would recommend switch off automatic updates until this bug is fixed.

Change Location

Change Country

Log into Itunes etc and youtube.


Now i need a cold beer.


Useful like Guys.

https://www.imyfone.com/apple-tv/downgrade-apple-tv/


Kind Regards

from UK

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142 replies

Sep 23, 2020 1:53 PM in response to FilipCh

I've been having the same problem with the ATV 3G. it's a mess when ever I pause on YT. It sucks. I've restore this thing twice thinking it might be the device. I just restored it again and it is still having the same problem. I guess it is the software: It's crap and needs to be fixed. The geniuses at apple screwed things up. Such a waste of time, when you have to retype in a million different pass words for each app. Please get it fixed.

Sep 25, 2020 11:48 AM in response to Sylvester_the_catt

How ironic that an Apple TV3 problem can be fixed with Windows, but not with apple OSX. Hope Apple sees this post and feels some shame, to fix the problem they created with software upgrade, while offering no solution for their loyal Apple customers.


Do I have to buy a windows computer to fix my Apple TV3 !!!


Apple TV5 is coming soon: https://www.macrumors.com/roundup/apple-tv/ so I fear Apple may stop supporting TV3.


A few years ago I was forced to upgrade my original Apple TV to a TV3 because YouTube quit working completely and neither YouTube nor Apple would fix the problem, although they both acknowledged it exists. A lot of people had the same problem


Apple products cost more, but are well designed and last a long time. If Apple products have to be replaced regularly due to faulty software, then that changes the value proposition.


Sorry for rant, but I had to get it out.

Sep 26, 2020 3:06 PM in response to Sylvester_the_catt

I was keep getting apple error codes both on my PC and MAC. such as error code 21, 3904 etc.


so I wasn't able to downgrade.


one trick was, especially on MAC, while apple TV connected to MAC (usb mirco cable), unplug power of apple tv, plug back in and quickly select the older firmware before it settles and couple mins pass by.


I think this trick somehow bypassed errors and I was able to restore to older firmwares successfully. Thanks

Sep 29, 2020 4:48 PM in response to HeartsDelight

Hi, in Catalina, when you connect to mac and the finder works.


Finder is the new place to back up, update, or restore your iPhone, iPad, apple tv and iPod touch. Just connect your device to your Mac and it appears in the Finder sidebar. And you can easily drag and drop files to your device.


And in general you can downgrade the tvOS.


Try and tell us.


Regards from Chile


Sep 29, 2020 5:09 PM in response to ThisHistoryIsCool

Hi guys, I had the same problem, I investigate and find that the software version 8.4.4 or 7.6(8130) of the Apple tv 3 (APTV3) is the problem.


For the moment the solution was only downgrade the software version of tvOS and choose 8.4.3.


First I download the tvOS IPSW for your apple tv, and restore the apple tv with iTunes (press and hold the Option/Alt key in mac), while the APTV3 is connected to usb to the laptop.


Be careful, because as there two models of APTV3, the 3.1(2012) and the 3.2 (2013).


how to recognize, the aptv3.1 is the model A1427 , and the aptv3.2 is the model A1469


I have the version of apple tv 3.2, and choose the ipsw called appletv3,2_8.4.3_12H885, that in the apple tv say software version 7.5 (8097).


if you have the apple tv 3.1, you need tho choose the ipsw called appletv3,1_8.4.3_12H885.


For now, both versions of ipsw are signed for apple, and for this reason can be restored via Itunes.


I do it, and I fix it the problem when I press the pause/resume while I use the Youtube app. And don't choose, auto update, because you begin with the same problem.


I hope that this solution be useful for all. And if you have other option, share with all.


Sorry for my english, I hope that you can understand me.


Regards from Chile.

Oct 17, 2020 1:35 PM in response to ivors

The link for the firmware is no longer available. It's like Apple wants the YT app to not work.

I connected 3rd gen Apple TV to itunes mac book. I can not restore device back to factory settings as pop up window says Apple server can not be connected to complete process. I called Apple to ask why server was down. They had no answer and I have tried for over 2 week period now. I can not find any other options to play with through the itunes connections other than try to connect to server

Anybody else have any more solutions?

Huge appreciation if you do

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Apple TV 3rd gen YouTube freezes when pausing video

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