Get an error message "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A)." Other Apple devices will connect and everything has been updated and reinstalled. I feel this is a setting on the phone causing the issue.
iPhone XR
The problem was resolved. The issue was not enough storage on my SSD in the PC. I installed a larger SSD and the phone connects without issue.
Hello jerad114,
Glad to hear that you were able to isolate the issue, and have your iPhone connecting as expected.
If you have any questions down the road, we're only a message away.
Enjoy the day!
Hello jerad114,
Thanks for reaching out to the Apple Support Communities. We can see from your message that you're receiving an error message when connecting your iPhone to iTunes on your Windows computer. Checking to ensure that everything is up to date and reinstalling iTunes is a great first start.
You've done a nice job isolating the issue to only occurring with your iPhone. Be sure that you have restarted your iPhone while it's disconnected from your computer with these steps: Restart your iPhone
If the issue persists, follow the steps from this article, based on where you dowloaded iTunes from, the Microsoft Store or Apple: If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support.
All the best.
Phone won't connect to iTunes
